PV Case Management

PV Case Management

Automate your Case Intake and Processing activities using RxLogix PV Case Management (PVCM)

PVCM cognitive AI technology enables organizations to make their end-to-end case management processes significantly more automated and streamlined with increased efficiency and productivity at much lower cost. It aids better case quality and proactive identification, evaluation and minimization of risks.

  • PVCM’s AI based solutions are based on the observation of patterns in large volumes of past data using Machine Learning (ML) and Deep Learning (DL) and apply it learning on new safety information.
  • It also leverages Natural Language Processing (NLP) and Computer Vision (CV) to intelligently interpret text and images to retrieve meaningful safety information automatically.

Key Features

  • All-in-one Case Intake solution: Single application and business process to handle all kinds of structured and unstructured case types, sources, formats and intake mediums.
  • Automated Case Intake and Processing: Multiple automated case intake and case processing functions powered by AI, ML and NLP technologies to take the workload off from the main safety system workflow cycles.
  • Follow-up holding area: Hold and combine multiple follow-ups in parallel to avoid disruptions to the active workflow cycle in the main safety application.
  • External as well as Internal Usages: Can be used by external users like HCP, Consumers, Sales Reps as well as internal users like Affiliates, Call Centers, etc. by leveraging its Configurable Intake form templates based on the case or user type.
  • Extensible Intake design: Extensible by design to support additional or customer-specific intake sources and formats.
  • Multi-lingual, Multi-vigilant, Multi-tenant by design: Flexible and extensible application design to support multiple languages, multiple streams of vigilance and multiple tenants in the same application instance.

Key Benefits

  • Speed and Scalability: Faster and scalable case intake and processing via automation powered by AI, ML and NLP technologies.
  • Efficient Case Intake and Processing: Efficient case intake and processing through flexible, user-friendly and automation features.
  • Improved Case Quality: Significantly enhanced case data quality by capturing the information directly from the source in the system. Automation of intake, data entry and transmission via E2B eliminates chances of human errors and duplicate data entry.
  • Excellent User Experience: Significantly richer functionality and end user experience wherever manual case processing is required.
  • Extensible: Flexible architecture and design to meet differing as well as future needs for clients.
  • Lower TCO: Single COTS solution for all kinds of case intake needs.
  • GxP and 21 CFR Part 11 Compliance: Provides full compliance with GxP and 21 CFR Part 11 requirements.