HR & Operations

Director- Operations
Noida, India

­­­­­Date: 27th March 2023

Job Status: Full Time

General Purpose:

To ensure overall operations and is responsible for the effective and successful management. This also includes interviewing, selection and hiring.

Essential Duties & Responsibilities

Accountable for supporting day-to-day operations within the Organization. Specific duties include, but are not limited to the following:

  • Taking care of day-to-day operations of a business run smoothly.
  • Capacity planning and expansion plan for different office locations.
  • Comfortable with working through others to achieve results.
  • Cost effective procurement.
  • Take care of Global Travel Arrangements.
  • Handling Employee Queries and ensure policies are well adhered.
  • Participate in corporate compliance and audit requirement.
  • Onboarding/ Off boarding coordination.
  • Global Team Timesheet tracking.
  • Vendor Management.
  • Ensure Employee Satisfaction.
  • Housekeeping and Facility Management
  • Ensure success and be accountable for individual product/project.
  • Accountable for Quality of the product/project and deliverables.
  • Drive Continual improvement programs to bring organization efficiencies -process, tools, skills etc.
  • Represent as appropriate in Inspections and Audits (External and Internal) and drive action plans to closure.
  • Ensure deep dive conduct of RCAs and ensure CAPAs to closure.
  • Ensure a metrics driven organization.

Minimum Requirements

  • Bachelor’s Degree or equivalent having 15+ years’ experience with minimum 10+ years of experience in Operations.
  • 10+ Years of experience working in IT Company is preferred.
  • Excellent management, organizational, communication (written and Oral) skills, interpersonal skills to interact with all levels of employees/executives and clients.
  • Excellent MS Office Suite skills
  • Self-confidence and self-starter.
  • Strong people management and Leadership skills.