PMO & Project Management

Director, PMO
Noida, India
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Date: 7th April 2022

Location: Noida, India

General Purpose:

The Director of PMO is a key member of the company Management Team and is responsible for global project management standards, engagement delivery methodologies and project governance.

Essential Duties & Responsibilities

Processes

  • Establish, document and maintain Project Management SOPs and best practices using Agile methodologies for project planning, execution and reporting based on company Software Development and Implementation Life Cycle
  • Establish standard project management governance
  • Periodic analysis of metrics and lessons learnt and identification of improvement for continuous process improvement
  • Establish training/onboarding processes for new hires
  • Maintain a global repository of project and engagement management artifacts

Project and Capacity Planning

  • Hold the PM team accountable and provide guidance to them to ensure that all projects are planned as per the PM SOP and Software Development and implementation SOPs
  • Perform proactive capacity planning for at least next six months on a monthly basis

Project Execution and Reporting

  • Ensure that overall project status is being tracked and communicated in a concise, consistent and effective manner
  • Work closely with project coordinators to forecast and allocate RxLogix staff efficiently so as to maintain utilization and other KPIs
  • Report and communicate project progress to RxLogix leadership team by developing and maintaining a weekly scorecard of KPIs that includes overall project status, financial burn, risks, issues, etc.

Team Management

  • Manage department including resource allocation, staffing decisions, and professional development
  • Continuously train and mentor direct reports to ensure that they are following delivery methodology, processes, systems usage, and are meeting or exceeding performance standards
  • Promote a culture of collaboration and teamwork across organizational boundaries
  • Conduct regular meetings with project managers and coordinators
  • Work assignment for team members
  • Conducting performance appraisals for team members, giving guidance to staff, conducting performance improvement plans, taking disciplinary action, and interviewing candidates for open positions

Additional responsibilities include:

  • Represents the PMO in strategic and management decisions with the global leadership team Build, develop, and grow business relationships with internal stakeholders vital to the success of the projects
  • Responsible for upholding company policies and for promptly reporting violations

Minimum Requirements

  • Experience of being the PM yourself with a solid track record and proven success
  • Business acumen and understanding of running a department or a division where productivity, resource utilization, quality, timely delivery and employee and client satisfaction are paramount.
  • Proven experience of establishing processes, best practices and tools for planning, execution and communication of reports and metrics with transparency.
  • Proven experience of team management
  • Expertise in Agile methodologies
  • Be supremely organized, detail-oriented, and a true self-starter
  • Exceptional leadership skills with the ability to develop the PMO vision, and inspire and motivate PMO staff

Experience: 15+ Years

Preferred Qualifications:

  • Highly desirable to have experience in software development for Healthcare or Life Sciences companies.
  • Experience working with international cross-functional teams is highly desirable
    PMP Certification a plus
  • Agile training and certifications such as Certified Product Owner are a plus

Travel Expectations

0-25%