Tech. Support Analyst – Pro. Services
Noida, India

­­Date: 8th April 2022

Location: Noida, India

Job Status: Full Time

General Purpose:

RxLogix Corporation is seeking a System Analyst to join our team to provide support related activities for various PV Applications. Primary responsibility of this person would be to work in a 24×7 support team providing support for RxLogix Reporting Platform and Argus.

Essential Duties & Responsibilities

  • L1 and L2 Support
  • Issue Management and Q&A
  • Configuration Management
  • Client Management
  • SLA Tracking

Minimum Requirements

  • Tech or equivalent
  • 2-4 years of experience
  • Demonstrated proficiency in working on multiple projects and deadlines
  • Strong problem solving and troubleshooting skills
  • Excellent verbal and written communication skills

Preferred Qualifications

  • Experience in SQL and PL/SQL is a plus
  • Prior Support experience
  • Experience in managing and working in a team which provides 24×7 support.

Travel Expectations